1、維護(hù)客戶信息,確保公司客戶資源信息完整有效
;
2、海外訂單跟進(jìn),對(duì)外與客戶確認(rèn)訂單細(xì)節(jié),對(duì)內(nèi)跟進(jìn)訂單交付計(jì)劃,跟進(jìn)付款,對(duì)賬,安排出貨,順利完成訂單交付;
3、拉通后端售后部門處理客戶售后及客訴等,管理客戶滿意度。;
4、協(xié)助大區(qū)搜集、匯總S&OP要貨數(shù)據(jù),提交備貨計(jì)劃,為公司中長(zhǎng)期物料備貨提供依據(jù);
5、整理、發(fā)布銷售數(shù)據(jù),為大區(qū)達(dá)成銷售目標(biāo)提供數(shù)據(jù)依據(jù);
6、其他銷售團(tuán)隊(duì)內(nèi)部行政類工作;
1. Maintain customer information and ensure that the company's customer resource information is complete and effective
2. Follow up on overseas orders, confirm order details with customers , follow up on order delivery plans internally, follow up on payments, reconcile accounts, arrange shipments, and successfully complete order delivery;
3. Handle customer after-sales and customer complaints, and manage customer satisfaction. ;
4. Assist the sales region to collect and summarize S&OP data, submit stocking plans, and provide a basis for the company's medium- and long-term material stocking;
5. Organize and publish sales data to provide data basis for the region to achieve sales targets;
6. Other internal administrative work of the sales team;
1、工作細(xì)心,嚴(yán)謹(jǐn);
2、有良好的溝通協(xié)調(diào)能力,需要與客戶、后端關(guān)聯(lián)部門進(jìn)行大量的溝通及聯(lián)動(dòng);
3、熟練掌握EXCEL,能制作數(shù)據(jù)報(bào)表;
4、英語(yǔ)聽說(shuō)讀寫良好;
1. Careful and rigorous in work;
2. Good communication and coordination skills, need to communicate and link with customers and back-end related departments;
3. Proficient in EXCEL and able to make data reports;
4. Good English listening, speaking, reading and writing skills;
職位類別:
營(yíng)銷類
舉報(bào)